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Yearly Archives: 2015

  • Ice Chip #338

    Posted on September 22, 2015 by in Ice Chips

    Repetition is the mother of skill. When you pay attention to the words you use to convey your message you can dramatically increase your desired results. In sales and customer service exchanges, you would be surprised at the plethora of bad habits and poor word choice that litters the lexicographical landscape. Communication is at the […]

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  • Ice Chip #337

    Posted on September 15, 2015 by in Ice Chips

    As you look at the opening comment for the last few posts, do you notice a pattern? I hope so. Learning the concepts of Remember the Ice is about repetition. It is basic concepts becoming formed and natural to our thought processes. When you pay attention to the words you use to convey your message […]

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  • Ice Chip #336

    Posted on September 8, 2015 by in Ice Chips

    When you pay attention to the words you use to convey your message you can dramatically increase your desired results. In sales and customer service exchanges, you would be surprised at the plethora of bad habits and poor word choice that litters the lexicographical landscape. Communication is at the core of every personal moment, experience, […]

    Continue Reading...
  • Ice Chip #335

    Posted on September 1, 2015 by in Ice Chips

    When you pay attention to the words you use to convey your message you can dramatically increase your desired results. In sales and customer service exchanges, you would be surprised at the plethora of bad habits and poor word choice that litters the lexicographical landscape. Communication is at the core of every personal moment, experience, […]

    Continue Reading...
  • Ice Chip #334

    Posted on August 25, 2015 by in Ice Chips

    When you pay attention to the words you use to convey your message you can dramatically increase your desired results. In sales and customer service exchanges, you would be surprised at the plethora of bad habits and poor word choice that litters the lexicographical landscape. Communication is at the core of every personal moment, experience, […]

    Continue Reading...
  • Ice Chip #333

    Posted on August 18, 2015 by in Ice Chips

    Dear Ice Chip Reader, Do you watch television, listen to the radio, read the newspapers or magazines and pay attention to the advertisements? Do you catch the oxymoronic phrases or classic “(K)notty Word” phrases that often permeate the ads? Here are some of my favorites. AARP ad for United Health Care: Don’t Wait. Call now. […]

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    Ice Chip #332

    Posted on August 11, 2015 by in Ice Chips

    Dear Ice Chip reader: Over the next several Ice Chips, I will be sharing examples of “oxymoronic phrases”. They are another example of how we use “(K)notty Words” to create cerebral chaos in our messages. ox·y·mo·ron (ŏk′sē-môr′ŏn′)n. pl. ox·y·mo·rons or ox·y·mo·ra (-môr′ə) A rhetorical figure in which incongruous or contradictory terms are combined Here is […]

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  • Ice Chip #331

    Posted on August 4, 2015 by in Ice Chips

    Simple, yet Profound. Bob Nicoll is a Wordsmith, Speaker and Author. His Remember the Ice program effectively teaches us how to Re-Frame our messages when they are cluttered with “(K)notty Words”. “Give him 93 seconds… and YOU WILL CHANGE the way you think about WORD CHOICE for the Rest of your Life!!” You can see […]

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    Ice Chip #330

    Posted on July 28, 2015 by in Ice Chips

    On Sunday Afternoon, May 24, 2015, I had the distinct honor of participating in an epic golf marathon to raise funds for Life is For Giving Foundation, Final Honors and Special Operations Warrior Foundation. That’s right. The same 4 golfers played a course in every state and we did it in 25 days. Here is […]

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