Yearly Archives: 2016
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Ice Chip #371
Posted on June 7, 2016 by Bob in Ice ChipsUnfortunately, it’s the same old story… As your sales team gets ready to walk on the sales floor, they head to the break room for a bit of water. As they turn away from the water cooler, this is the message just above it. It is very easy to see, (and unfortunately – remember): Then […]
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Ice Chip #370
Posted on May 31, 2016 by Bob in Ice Chips(Imagine I am sharing this story with you as we talk about persistence and caring to do the little things…) At 93 she was quick-witted, gentle, sweet and persistent. Claudia had lived at the retirement community since 2005. It was a Friday in late September and the mid-day menu was, once again, Catch-of-the-Day. I arrived […]
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Ice Chip #369
Posted on May 24, 2016 by Bob in Ice ChipsRemember the Ice is all about improving how we communicate. We look at creating BETTER Word Choice, focusing on asking better questions and looking at everyday issues that could be improved to raise the bar on our overall communication skills. Have you ever called someone’s cell phone, gone to voice mail…only to hear, “You are […]
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Ice Chip #368
Posted on May 17, 2016 by Bob in Ice ChipsHow does the world’s highest bridge provide an interesting perspective for Remember the Ice? Well when it comes to the power of using BETTER Word Choice, we use any and all of the examples we can to get our point across. Located near the southern end of France, the bridge was the last major connection […]
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Ice Chip #367
Posted on May 10, 2016 by Bob in Ice ChipsShopaholic Support Group offers interesting help. (This Ice Chip is from the archives: 04-25-11) I recently had a conversation with a neighbor of mine about her shopping addiction. She is very candid about her condition and I appreciate having her permission to write about this issue. Our town-homes are adjacent and we had a yard […]
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Ice Chip #366
Posted on May 3, 2016 by Bob in Ice ChipsAfter utilizing and demonstrating Remember the Ice for nearly 25 years (our anniversary is July 23rd) one of the most common questions I hear is: What is the core of the concept? That is a simple one: Cartoon Bank License #3005528 Pay attention to the words you use to share your thoughts. And the second […]
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Ice Chip #365
Posted on April 26, 2016 by Bob in Ice ChipsContinuing the confusion, here is the next question. Where is the entrance? And regarding this last example of confusing “(K)notty Words”, please be courteous and wait until they open the door. Thank you. Keep sending in your examples. Empowering regards, Bob P.S. Unless otherwise noted, all photos are courtesy of Bob Nicoll
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Ice Chip #364
Posted on April 19, 2016 by Bob in Ice ChipsLet’s get back to the chaotic world of poor word choice. Unfortunately the confusion continues. That “confusion” is the silent cacophonous mixture of messages created by “(K)notty Words” . Have a look: Photo courtesy of Cornelis De Maijer […]
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Ice Chip #363
Posted on April 12, 2016 by Bob in Ice ChipsOne of my favorite (K)notty Word photos resulting in cerebral chaos…. What do you want me to do??? I give up… Good luck with this one… thank you Susan Rooks for sending this one. Empowering Regards, Bob
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